Remote maintenance

MAM offers a new way to meet the need for effective operation and maintenance processes online via data line. Remote Service enables real time access to the internal system logs – our service expert is able to give advice to our customers quickly and worldwide. This saves time and money.

Remote service

Using advanced technology, we provide service in the shortest possible time. The system communicates in real time and gives detailed information about:

  • Internal system logs
  • Status of each I/O (such as valves, sensors)
  • Alarm recording
  • Status of the servomotors

The access is secured and the customer is able to open and interrupt the connection at any time.

Diagnostic program for the system

Incidents reported by the customer to are analyzed in the RDM via VPN tunnel by MAM or our partners.